Shipping & Delivery

Last updated: March 2026

Your Options

We offer four ways to get your order:

CanPar Ground — Canada-WideAll shipped orders go via CanPar Ground by default. Rates calculated at checkout based on weight and destination. CanPar does not service the territories (Yukon, NWT, Nunavut) — contact us if you're in a remote area.
Local Delivery — Abbotsford & Fraser ValleyWe deliver locally in Abbotsford and the surrounding Fraser Valley. Contact us to arrange delivery. Ideal for larger orders — pallets, bulk totes, and multiple bags where freight would otherwise be costly.
Pick-Up — Abbotsford, BCPick up at 278 Montesina Ave., Abbotsford, BC V4X 1A7. Call 1-604-791-2246 or email balkanfarms1@gmail.com to confirm availability and arrange a time.

A Note on Feed Weight

Animal feed is heavy. A single 20 kg bag costs meaningfully more to ship than a typical retail parcel, and bulk formats (pallets, half-pallets, 200 kg totes) are freight shipments that require a separate quote. If your order involves large volumes or pallet quantities, contact us directly before ordering and we'll work out the most cost-effective delivery option.

Processing Time

Orders are typically processed within 1–2 business days. You'll receive a confirmation with tracking once your order ships. For pick-up orders, we'll contact you when your order is ready.

Estimated Delivery Times

Based on Canpar's published transit times from Vancouver/Abbotsford (Ground service).

Destination

Business Days in Transit

Fraser Valley / Lower Mainland

1 business day

Alberta (Calgary, Edmonton)

2–3 business days

Saskatchewan, Manitoba

3–4 business days

Ontario (Toronto, Ottawa)

4–5 business days

Quebec (Montreal, Quebec City)

5–6 business days

Atlantic provinces (NB, NS, PEI)

6–7 business days

Newfoundland & Labrador

10–11 business days

Transit times are from Canpar's published ground service matrix and apply to sortable parcels shipped from Abbotsford, BC. Heavy or non-sortable shipments (large bags, bulk totes) may take 1–2 additional days. Times are business days after pick-up and are not guaranteed. Canpar does not service the territories (Yukon, NWT, Nunavut) — contact us for options.

Lost or Damaged Orders

If your order doesn't arrive or arrives damaged, contact us at balkanfarms1@gmail.com or call 1-604-791-2246 and we'll sort it out. See our returns policy for details on damaged shipments.

Questions

Not sure which shipping option makes sense for your order? Give us a call at 1-604-791-2246 or email balkanfarms1@gmail.com. We're happy to help, especially for larger orders where local delivery may save you significantly on freight.